Capital One Venture X earns 10 x points for travel portal hotel bookings and is a great way to earn points when traveling to remote places without any hotels that can be booked with points.
However, there are important caveats to be aware of when looking for hotel bookings on the Capital One Travel Portal:
- There are lower numbers of available hotels when compared to Booking.com.
- Prices may run higher compared to other hotel booking websites (e.g., Kayak, Agoda or Booking.com).
- Capital One has a 24-hour price match guarantee (link) and members must compare prices and try to get it matched for free by calling the customer service agents (see below).
- Price match funds will be issued in the form of a travel credit.
Hotel booking search examples for remote places
I checked for accommodation in Leknes, Norway (a remote town in Lofoten) for a 4-night stay in August 2025 on both Booking.com and Capital One Travel Portal (see images below) and enabled the “free cancellation” option.
Booking.com
Booking.com shows 31 properties that can be booked with free cancellation (see image below).
Capital One Portal
C1 portal only shows 6 properties that can be booked with free cancellation (see image below).
Hotel booking search examples for popular places
I checked for accommodations in Bariloche, Argentina & Torres Del Paine, Chile (popular summer destinations) for a 4-night stay in March 2025 on both Booking.com and Capital One Travel Portal (see images below) and enabled the “free cancellation” option.
Booking.com
Booking.com shows over 800 available properties in Bariloche (see image below).
Capital One Portal
C1 portal shows only 8 available properties in Bariloche (see image below) and none in Torres Del Paine (changed the location to the nearby Puerto Natales).
My Capital One Portal hotel booking a few months ago
I looked for available Bariloche properties on the C1 portal a few months ago and found several more with comparable prices to Booking.com. At the time, I had successfully booked some hotels for my March 2025 Bariloche trip and paid for them with my Venture X card (see image below).
Why does C1 Portal show fewer properties compared to other hotel booking sites?
This issue is universal to all the major credit card booking portals. I am not sure if they have access to a lesser number of rooms compared to other booking websites.
Why choose the free cancellation option and pay more for a hotel?
Everyone’s travel plans can change due to several unforeseen reasons, so it’s good to look for a property with free cancellation for a reasonable additional fee ($50-100). In the case of Capital One travel portal, it is also important to look for a free cancellation option in case you are looking to match the prices with another booking website.
Capital One Travel 24-hour price match policy
Flight, hotel, and rental car purchases made through Capital One Travel are eligible for price match within 24 hours of booking only when meeting the following criteria:
- C1 bookings must be completed with a trip ID.
- You must submit a price match guarantee claim through an agent by calling Capital One Travel at 844-422-6922.
- An exact match to the original itinerary that was made within the last 24 hours (including the cancellation policy, i.e. refundable or non-refundable). I have heard reports of denials based on the length of the free cancellation period.
- Rates must be priced in USD including taxes and fees (several travel websites may not include taxes in the initial fees).
- The rates are available to the general public. For example, C1 does not match member-only prices with special discounts (Booking.com Genius).
- C1 agents must be able to verify that the lower price exists at the time of the phone call.
- If the claim is verifiable, C1 agents will authorize the refund live on the phone.
- Refunds are issued in the form of a Capital One Travel Credit.
- If you cancel your original itinerary after receiving a price match guarantee, any remaining unused Capital One Travel Credits you received from that price match guarantee will be voided.
- If the travel credit is spent by making another booking, C1 will deduct the value of any spent credits from the refunded amount for the canceled itinerary.
Conclusion
Capital One Travel is a great way to earn 10x points when booking hotels and rental cars from the portal. You must remember to use their 24-hour price match policy with a lower price advertised on any public website with exact booking details.